000030317 - RSA Security Analytics UI sub-menus no longer work after upgrading to the latest Chrome version 43.0.2357.65 m

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030317
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.4.x, 10.5.x
Platform: CentOS
Platform (Other): Google Chrome version 43.0.2357.65 m
O/S Version: EL6
IssueThe new Google Chrome browser version 43.0.2357.65 m has issues with the sub-menus in the Security Analytics UI at versions 10.4.x and 10.5.x, preventing users from clicking on any sub-menu items.
ResolutionTo resolve the issue, users can downgrade the browser version to  42.0.2311.152 m or install the Dev build 44.0.2403.9 dev-m.
Alternatively, users may use the Mozilla Firefox or Internet Explorer 11 browsers, which are unaffected.