000029206 - 40036 Indicates that the client is unable to write data in registration file

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029206
Applies ToRSA Product Set: Key Manager
RSA Product/Service Type: RSA Token Server Java Client
RSA Version/Condition: Customer doesn't know/not sure-see notes
Platform: UNIX
Product Name: RSA-0010215
Product Description: DPM Virtual Appliance
IssueThe Java token client is seeing 40036.
errorConstants.html shows:
40036 Indicates that the client is unable to write data in registration file

 
CauseThe registration file is unable get the registration information from the DPM server.
The client application cannot connect with the DPM server.
ResolutionIn this case, the client certificate had expired and the renewed client certificate had not been updated on the Java client application.  Check the client certificate configuration and certificate expiry dates.

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