000030833 - Incorrect statistics shown when a service is moved between license types in RSA Security Analytics 10.5.0.1 and above

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030833
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.5.0.1, 10.5.0.2
Platform: CentOS
O/S Version: EL6
IssueFor any service that is moved between license types, the usage shown against the service after it is moved still includes past usage for that day.
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ResolutionThis issue is currently being investigated by the Engineering team in order to resolve it in a future release.
If you are experiencing this issue, contact RSA Support and quote this article number for further assistance.

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