|Applies To||RSA Product Set: Adaptive Authentication|
RSA Product/Service Type: eCommerce/3DSecure
|Issue||When attempting to do a FI_Config or FI_BIN load sheet were the FI ID begins with a "0" (zero), the load fails with the following error in the log provided by the operations team that looks like:|
11:51:41.693 ERROR No entry containing  was found in FI_DATA could not continue.
One thing that you do notice in the logs is that the FI is listed as "337", and the FI is "0337"
|Cause||The FIID is not a number but is text, so make sure that the load sheets contain the correct FIID of "0337", Excel will drop the leading "0" if the cell is formatted as a number, so make sure the cell is formatted as a number|
|Resolution||if you are not able to get the leading"0" (zero) to appear, highlight the cell, right click on in in Number column, change the format to :"Text"|