Resolution | Uninstalling the web tier
- Uninstall the web tier using the uninstall executable in the ../uninstall directory.
- After the uninstaller finishes, delete the old install directory manually.
- If you are using a Linux server for the web tier, run the following command as root, using the path to the actual web tier install directory:
rm -rf <WebTier_Install_Dir>
For example,
rm -rf /opt/RSASecurity/
- If you are using a Windows server for the web tier, run the following command as an administrator from the command line, using the path to the actual web tier install directory::
RD /S /Q "<WebTier_Install_Dir>"
For example,
RD /S /Q "C:\Program Files\RSASecurity"
- Reboot the web tier server.
- Generate the new web tier package.
- Proceed with the reinstall.
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