000031652 - Error message "HTTP 401 Unauthorized" when attempting to use the API to access RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031652
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer API Template
RSA Version/Condition: 5.5.2.1
Platform: Windows
IssueWhen trying to access Archer using API the below error message is shown:
HTTP 401 Unauthorized for http://xxxxxx/Archer/

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Note: Domain account has full access to the web server and is an admin account in Archer.
CauseThis issue occurs becaues Anonymous Authentication was not enabled for the ws folder. 
ResolutionTo resolve the issue, enable Anonymous Authentication on the application's ws folder by going to IIS Manager -> Web Site -> Virtual Directory-> ws folder, click on Authentication, and enable Anonymous Authentication.

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