000031948 - Sessions in the same browser but different tabs seem to get confused about whose session it is in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031948
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Access Control
RSA Version/Condition: 6.0
Platform: Google Chrome
IssueIf a user logs into two different sessions in browser tabs, Archer seems to become confused about who owns which session.
For instance, while logged in as administrator, a user may try to access a dashboard and will be denied due to lack of permissions.
User-added image
User-added image
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.