000031709 - Collection aborts with 'java.lang.StringIndexOutOfBoundsException: String index out of range: -1' error in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Apr 20, 2020
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Article Number000031709
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle 
RSA Version/Condition: 6.9.1, 7.0.x, 7.1.x, 7.2.x
IssueA data collection in RSA Identity Governance & Lifecycle aborts with the following Admin error:
java.lang.StringIndexOutOfBoundsException: String index out of range: -1 

User-added image

User-added image

CauseThis error occurs when a field is filtering on a character in a field that is not there.

In the query below, the email address is manipulated by the SQL query used to collect its value as follows:



The INSTR function is used to return the position of a substring (SUBSTR) in a string. This query takes an email address and truncates everything after the '@' sign. For example, cblossom@mailinator.com would become cblossom. If there is a value in the email field that does not have the '@', the error will occur and the collection will fail. For example, an email address of cblossommailinator.com. would cause this failure.

ResolutionThe data or the query needs to be fixed. To fix the data, ensure values in the input fields contain an '@' as that is what the code expects. To fix the query, do not filter on any value that may not be exist in the data.