000031716 - Failure when trying to import a Business Description in Aveksa

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031716
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 6.8.1
Platform: JBoss
Platform (Other): null
O/S Version: N/A
Product Name: null
Product Description: null
IssueWhen trying to import a Business Description from a .csv file, you get a Information Box:
"Description Import Status:
created
overwritten
failed"
with some numbers in front of created , overwritten and failed, and Overwritten may not be there depending on settings
CauseThe name of the application/directory in the .csv file needs to be exactly the same as the name of the application/directory that is already in VIA L&G. 
ResolutionCheck to see which Business Descriptions did not get imported.  Compare the name of the Application or Directory in Via L&G and the csv file, and verify they are exactly the same.

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