000031872 - Session timeout warning does not disappear when activity takes place in RSA Archer 6.0 and RSA Archer 6.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Apr 24, 2019
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Article Number000031872
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer UI
RSA Version/Condition: 6.0, 6.1
IssueSession timeout warning does not disappear when activity takes place in RSA Archer.
CauseThere are many actions done by users that are not detected properly as activity by the session timeout warning popup.
ResolutionThis issue has been fixed in Archer version 6.2.
WorkaroundDisable the Session Timeout Warning popup or increase the duration so that users do not see it as frequently.

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