000031970 - Installing an update to a workflow via packaging where the enrollment button has been changed results in an additional button in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support on Oct 7, 2019
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Article Number000031970
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Packaging
RSA Version/Condition: 6.0
IssueInstalling an update to a workflow via packaging where the enrollment button has been changed results in an additional button in RSA Archer 6.0.

Steps to Reproduce
  1. Navigate to Administrator > Applications > Metrics > Layout > Default Layout > Actions > Set Required Fields for Active Metrics.
  2. Check custom buttons under the layout section (there should be only one custom button).
  3. Log in as Business Unit Manager and navigate to Risk Management > Risk Management > Metrics > New Record.

Notice that by default Request to Inactivate button is enabled. The button should be enabled when the status of the Metric is Active.

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ResolutionUpgrade to RSA Archer 6.0.1 or higher.

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