000031795 - Logins with the Sysadmin account work but logins with a regular account fail in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031795
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer UI
RSA Version/Condition: 6.0
IssueLogins with the Sysadmin account work but logins with a regular account fail.
The Sysadmin account is part of the System Administrator, Security Parameter, and the regular account is part of the General User Parameter.  
In this case the System Administrator, Security Parameter was active and the General User Parameter was inactive.
ResolutionThis is a known issue and has been resolved in Archer 6.0.1.

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