000031761 - Scroll locations are not preserved for the levels upon exiting a record within Column View in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000031761
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer UI
RSA Version/Condition: 6.0
IssueIn Column view, scroll locations are not preserved for the levels upon existing a record.
Steps to reproduce:
  1. In Policies application scroll to the bottom on the first level and click on one of the record's clickable text in Policy column.
  2. Once the records is opened, close it out and observe the scroll location of the column. Policy column will scroll to the top of and scroll location is not maintained.
Similarly, if a record is highlighted in a policy's column to list linked records in the Area column and then the user scrolls the Area column to open a record, upon exiting the record the user will need to be returned to a scroll location observed prior to opening a record.
ResolutionBoth the Column and Documents views do not current preserve scroll locations.
This functionality will be delivered in Archer 6.1.