000030931 - Error message "Arithmetic operation resulted in an overflow" in RSA Archer 5.5 SP1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000030931
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5 SP1
IssueUnable to run the HTTP Transporter datafeed having the Qualys URI and is resulted in the following error:  
Arithmetic operation resulted in an overflow
CauseThe issue occurs when the user uses a long password. 
ResolutionThis issue can be fixed by entering a shorter password. (Between 8 -12 characters)