000031877 - Unable to copy the Business Processes Application without amending the Child Processes field properties to remove itself from Display Fields in RSA Archer 6.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000031877
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Business Processes Application
RSA Version/Condition: 6.0 Build 1409
IssueThe following issues are observed in RSA Archer 6.0:
  • If an application has a cross-reference to itself this is known as an internal reference. 
  • Cross-reference fields have a property where the administrator can pick the items in the cross-referenced app to include in the cross-reference field on the view/edit page. 
  • If the cross reference is set as an internal reference and includes itself in those fields to show under Display Fields then it will throw an error when the parent application is attempted to be copied.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.