Article Content
Article Number | 000031451 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer RSA Version/Condition: 6.X |
Issue | Web Services Transporter data feeds fail. |
Cause | SSL certificate expired or misconfigured |
Resolution |
When testing the URL make sure you are testing the URL from the server that has the RSA Archer Job Engine installed. You want to be logged in as the Windows Service Account running the RSA Archer Services. The point of the test is to ensure that the Windows Service Account has the proper permissions to hit the API without any errors. |
Notes | To validate certificate do the following:
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