000031472 - Chart turns to gray shades after change to values list

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031472
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 SP2
 
IssueCustomer was updating a values list which a chart was based on. After updating the values list, the chart turned to shades of gray.
Before:
before
After:
User-added image
 
CauseIt appears that the chart changed to Custom from the standard color palette which made it shades of gray since no custom colors were defined.
 
ResolutionOnce it was changed back, the colors were correct.
Note: unable to reproduce in 5.5.3.0.1

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