000012419 - Unable to stay logged in to two or more RKM Appliances or RKM Servers in the same browser session

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000012419
Applies ToRSA Key Manager Appliance 2.7 SP1
RSA Key Manager Server 2.7.1
Access Manager 6.X and ClearTrust 5.5.X
IssueUnable to stay logged in to two or more RKM Appliances or RKM Servers in the same browser session
Unable to stay logged in to two or more RKM Appliances or RKM Servers in the same browser session
Issue with CTSESSION used by RKM
Issue with RKM where Key Manager configuration cannot be changed to use a non-default ClearTrust / Access Manager session cookie name.  As it is today, RSA Key Manager uses CTSESSION which is the default session cookie. Because of this issue (use of the same session cookie name), cannot use the same browser session to stay connected to two or more different applications (protected by Access Manager).
CauseRKM uses "CTSESSION" which is hard coded for Access Manager cookie.
ResolutionThe fix (ability to change name) for CTSESSION will be included on the upcoming DPM (RKM) 3.1 which is currently scheduled for a Q4 2011 release.
NotesKMSRV-359
Legacy Article IDa54918

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