000019389 - Users logging into RSA ClearTrust via AOL unable to get past authentication page (it loops)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000019389
Applies ToRSA ClearTrust 4.6.1.1 Entitlements Manager (Admin GUI)
Microsoft Windows 2000
IssueUsers logging into RSA ClearTrust via AOL unable to get past authentication page (it loops)
User prompted for authentication, and form loops to same page after entering
ResolutionEdit the CT plugin's default.conf, set securecontrol.plugin.cookie_IP_check=no
Legacy Article IDa9192

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