|Applies To||Microsoft Windows 2003 SP1|
RSA Authentication Manager 6.1
|Issue||User shows as already being in group, when trying to add user to a group.|
|Cause||Even though the first name and last name were new, the login name was already assigned to another user.|
You can verify this by opening up the group members window, scroll the window to the left and and check for the login name.
To fix the problem a different login name needs to be assigned to the user
|Legacy Article ID||a36133|