000031447 - DPM Key Client Java Exception: Unable to load configuration file

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031447
Applies ToRSA Product Set:  Data Protection Manager
RSA Product/Service Type: Data Protection Manager Key Java
RSA Version/Condition: 2.7, 3.1
IssueThe Data Protection Manager (DPM) Java client fails during registration with:
com.rsa.kmc.KMException: Unable to load configuration file
CauseThe Java DPM configuration.properties and certificates files of the application did not have the proper permissions to execute read and write.
ResolutionIn this case, we opened up full permissions: read, write, execute permissions on the configuration.properties and certificate files and then the client was able to successfully register.