|Applies To||RSA Product Set: RSA Via Lifecycle and Governance (RSA Via L&G)|
RSA Version/Condition: 6.8.1, 6.9, 6.9.1
|Issue||All objects and/or references in a collection run's raw data are showing as new.|
|Cause||There are two reasons an item should show up as new in the raw data. Either:|
To validate if this is the case, check the database logs (Admin > Monitoring > Run) for the entry "Forcing full collector refresh." It will typically look like:
|Resolution||Edit the value of column REQUIRES_FULL_REFRESH on the table T_DATA_COLLECTORS, associated with the collector in question and set it to null. The query to do so should look something like this:|
UPDATE T_DATA_COLLECTORS SET REQUIRES_FULL_REFRESH = NULL WHERE NAME = '<COLLECTOR_NAME>';
Replace <COLLECTOR_NAME> with the actual name of your collector.