The previous installation of enVision VAM & Signature Content Update Package was incomplete or incorrectly installed and currently your not able to run the installation again because of the following error message:
"The update package must be newer than the currently installaed
This update package: 4.0b5011u501
Please Contact Technical Support for assistance
Setup will now terminate"
Note: the installed version might be different than the above error
The system has detected that the new installation has got the same update number as the previous install.
To fix it we would need to change the update registry key to a lower number and run the install again.
Important This section, method, or task contains steps that show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows Server 2003
|Legacy Article ID||a48944|