on Jun 14, 2016Article Content
| Article Number | 000031440 |
| Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer RSA Version/Condition: 5.5 SP3 |
| Issue | Active campaigns create thousands of CampaignGenerationJobHandler jobs and back up the system. |
| Cause | Every time a record is created in an application which is a questionnaire target and that questionnaire is part of a campaign, a CampaignGenerationJobHandler job gets created to check the criteria and see if a campaign email needs to be sent. Thsi can greatly back up the system, especially when records are getting created by datafeeds. |
| Resolution | Make sure that only current campaigns are active. Inactivate any campaigns that are for future use like yearly, quarterly, etc. Activate them only when it is time to use them. This will avoid having excess jobs backing up other jobs. |