000016626 - Unexpected Error When Drilling Into or Creating a New Record with a Date Field

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000016626
Applies To5.1.3.1
IssueUnexpected Error When Drilling Into or Creating a New Record with a Date Field
[A company] reported getting an Unexpected Error every time they tried to drill into a record or create a new record on an application that contained a Date Field.
ResolutionThe issue was that the web server was on a +GMT time zone.  If the client is on a GMT or - GMT timezone, this issue will not occur.  The resolution is to either upgrade to 5.1.3.2 or higher or to deploy the updated ArcherTech.Web.dll in the Services directory.  \\ArcherTechnologies\Services

You can contact the support team for the updated .dll.  The issue has been resolved in 5.1.3.2 and higher.
Legacy Article IDa58422

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