000023776 - Upgrade from 6.0.2 to 6.6.1 fails with error 'DoUpgradeFromPreHiAvailability: AddRLEntriesForCA returns error'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000023776
Applies ToRSA Certificate Manager 6.6.1
Keon Certificate Authority 6.0.2
IssueUpgrade from Keon Certificate Authority 6.0.2 to RSA Certificate Manager 6.6.1 failed with error "DoUpgradeFromPreHiAvailability: AddRLEntriesForCA returns error"
package.tar was successfully created for the Keon Certificate Authority 6.0.2 being upgraded
upgrade.log (in the RSA Certificate Manager 6.6.1 directory RSA_CM\Upgrader\bin\) showed the following:

2007.03.08-17:21: --------------------------------------------------------
2007.03.08-17:21:                 B E G I N   I N S T A L L
2007.03.08-17:21: --------------------------------------------------------
2007.03.08-17:21: Processing old Log Server configuration file...
2007.03.08-17:21: Processing old Directory configuration file...
2007.03.08-17:21: Processing old Administration configuration file...
2007.03.08-17:21: Processing old CMP Server configuration file...
2007.03.08-18:55: Creating directories in new installation...
2007.03.08-18:55: Copying server certificates and keys...
2007.03.08-18:56: Configuring Secure Directory Server...
2007.03.08-18:56: Indexing database...
2007.03.08-18:56: This may take a while. Please be patient.
2007.03.08-23:57: Configuring CMP server...
2007.03.08-23:57: Configuring Enrollment and Administration servers...
2007.03.08-23:57: Configuring secure logging server...
2007.03.08-23:57: Updating database for new configuration...
2007.03.09-03:02: DoUpgradeFromPreHiAvailability: Caught Exception.
--- DoUpgradeFromPreHiAvailability: AddRLEntriesForCA returns error
2007.03.09-03:02: DoUpgradeFromPreHiAvailability: Caught Exception.
--- DoUpgradeFromPreHiAvailability: AddRLEntriesForCA returns error
2007.03.09-03:02: PerformDatabaseAdjustments: Caught XDK Exception.
--- DoUpgradeFromPreHiAvailability: AddRLEntriesForCA returns error
CauseThe upgrader failed to properly handle a very large number of expired certificates that were either revoked or suspended, resulting in a very large internal cache (for generating CRL) which could not be added to the RSA Secure Directory
ResolutionA hot fix is currently not available for this issue.  If this issue applies to your RSA Certificate Manager upgrade, contact RSA Customer Support and request a fix.
Legacy Article IDa35424

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