000031352 - Archer: 5.x Search functionality breaks within a day after search index rebuild.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031352
Applies ToArcher 5.x
IssueThe search functionality has stopped working in production . Although Index has been rebuild twice yet index is not getting created for new records .
CauseThe same prod database was mirrored and pointed from another instance causing the search index to be built by 2 different environment. It broke the search index as 2 queuing service was working on the same DB with different search index locations.
ResolutionStopped one of the environment. The Indexing started working fine.