000031578 - “No Selection” is blank in Advance Search within RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jun 9, 2019
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Article Number000031578
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5 to 6.2.0.2
IssueWhen using advanced search to attempt to identify target records for a questionnaire/application, the “No Selection” option is not available when filtering on the questionnaire/application cross reference field on the target application.

No Selection is blank.No Selection is blank.
CauseDisplay Format of the field having the issue was set to Column-Flat.
ResolutionGo to the cross reference field for which you are not able to get 'No Selection'. Under Options check if format is set to 'Column Flat'? If yes, then set to 'Column Hierarchical'. 
NotesThis issue has been resolved in 6.2.0.3 and later per ARCHER-24782

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