Article Number | 000031578 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer RSA Version/Condition: 5.5 to 6.2.0.2 |
Issue | When using advanced search to attempt to identify target records for a questionnaire/application, the “No Selection” option is not available when filtering on the questionnaire/application cross reference field on the target application.
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Cause | Display Format of the field having the issue was set to Column-Flat. |
Resolution | Go to the cross reference field for which you are not able to get 'No Selection'. Under Options check if format is set to 'Column Flat'? If yes, then set to 'Column Hierarchical'. |
Notes | This issue has been resolved in 6.2.0.3 and later per ARCHER-24782 |