000012629 - Unable to upload Replica package on replica

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000012629
Applies ToReplica Data Package size is too small. Please re-generate it.
IssueUnable to upload Replica package on replica
Error during upload of replica package file.
Authentication Manager 7.1 and above.
CauseDuring package upload of a manually generated replica package there are two prompts to upload files.  The first prompt specifies to point to the Repilca Package file ending in .pkg. The second prompt asks to Upload the Data file which is a file ending in .dmp.  If one inadvertantly points to the .pkg file a second time the error will be seen.
ResolutionOn the Data file prompt point to the .dmp file that was manually generated.
Legacy Article IDa62754

Attachments

    Outcomes