000019514 - User with Super Help Desk privilege cannot change passwords  set password expirations  or revert to previous passwords using RSA ClearTrust Entitlements Manager (Admin GUI)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000019514
Applies ToRSA ClearTrust 4.6.1.1 Entitlements Manager (Admin GUI)
IssueUser with Super Help Desk privilege cannot change passwords, set password expirations, or revert to previous passwords using RSA ClearTrust Entitlements Manager (Admin GUI)
Java administration GUI functions properly
ResolutionTo correct this issue, please contact RSA Security Technical Support and request hot fix 4.6.1.68. Follow the instructions in the provided Readme to install the hot fix.
Legacy Article IDa9900

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