000031501 - "Invalid Lockbox Configuration File" caused by space after masterpassword in server configuration files

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000031501
Applies ToRSA Access Manager 6.2.x
Lockbox and cryptedit applications
IssueWhen creating the keyitem in lockbox, there is no space that trails after the keyitem name
When a space is inadvertently configured after the keyitem in the parameter "cleartrust.configuration.lockbox.items.masterpassword="  this will cause the following error to be thrown when running cryptedit to create the enc files.
"Invalid Lockbox Configuration File."
CauseA space was inadvertently configured after the keyitem in this parameter "cleartrust.configuration.lockbox.items.masterpassword="
ResolutionRemoving the space after the keyitem entered will allow you to proceed with saving the new value for parameters that need to be encrypted.
You will also have to delete the encrypted parameter file (*.enc)  that was created with the misconfigured keyitem
This file can be found by referencing the following parameter:
Summary of parameters referenced in this document
 The above parameters are found in the following Access Manager Server configuration files
• aserver.conf
• eserver.conf
• dispatcher.conf
• keyserver.conf