000013651 - Can't log in to the administration console and keep getting the login page

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000013651
Applies ToRSA Key Manager Appliance 1.5
RSA Key Manager Server 2.1.2.1
IssueCan't log in to the administration console and keep getting the login page
Trying to log in at RSA Key Manager Server login page, but just keeps displaying login page
Resolution

Make sure you are using the hostname, fully qualified domain name (FQDN), of RSA Key Manager Appliance or RSA Key Manager Server, obtained by running 'uname -n' (not the hostname of a load balancer).

Legacy Article IDa41926

Attachments

    Outcomes