000025688 - Using Passage 3.2 for certificate based authentication; ERROR: MAP_API_FILE_ERROR Major: MAP -339

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000025688
Applies ToRSA SecurID Passage 3.2
IssueUsing Passage 3.2 for certificate based authentication; ERROR: MAP_API_FILE_ERROR Major: MAP -339
Attempting to access the smart card and receiving the error as below. The MAP library expected to find the configuration file and the APL file in the same directory, which they currently are not.
ERROR: MAP_API_FILE_ERROR
Major: MAP -339
NOTE: There could be other problems with the .apl file (e.g. corruption)
CauseThe smart card (Schlumberger 16K standard) was not formatted. Smart Cards for use with Passage should come formatted from Schlumberger. This is for the Commercial Version of Passage only. The CAC version are done by the Department Of Defense.
ResolutionSmart Cards for use with Passage come pre-formatted from Schlumberger.
Legacy Article IDa5232

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