000019146 - Can RSA ACE/Server or ACE/Agent be used on Microsoft Windows XP?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019146
Applies ToMicrosoft Windows XP
Microsoft Windows XP Professional
RSA ACE/Server
RSA SecurID Software Token
IssueCan RSA ACE/Server or ACE/Agent be used on Microsoft Windows XP?
Cannot install RSA ACE/Server on new hardware running Windows XP
CauseRSA ACE/Server is not supported on Microsoft Windows XP. Please contact your RSA Security Sales Account Manager or RSA Security Technical Support for the latest information.
ResolutionRSA ACE/Agent 5.6 can be used with Microsoft Windows XP and is available at http://www.rsasecurity.com/node.asp?id=1081. RSA SecurID Software Token 3.x is supported on Windows XP.
WorkaroundPurchased new hardware running on Windows XP operating system
For more information, please visit the following Platform Support Matrix pages:

RSA ACE/Agent: http://www.rsasecurity.com/node.asp?id=2573

RSA ACE/Server: http://www.rsasecurity.com/node.asp?id=1171
Legacy Article IDa6363