000024401 - Using an UPPER case alpha-numeric PIN with offline authentication

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000024401
Applies ToRSA Authentication Manager 6.1
RSA SecurID Appliance
RSA Authentication Agent for Windows 6.1
Local Authentication Client
offline authentication
PIN
Issueoffline authentication fails using an UPPER case alpha-numeric PIN
Resolution

RSA Authentication Manager 6.1.1 introduced the support of upper case alpha-numeric PINs for offline authentication within RSA SecurID for Windows.

 

RSA Authentication Manager 6.1 [300] should be patched with the latest patch, which is currently RSA Authentication Manager 6.1 Patch 2 as it includes the feature of using upper case alpha-numeric PINs for offline authentication.

 

Patches for RSA Authentication Manager 6.1 are available from the following links:

 

RSA Authentication Manager 6.1 Patch 2 ? AIX

RSA Authentication Manager 6.1 Patch 2 - HP-UX

RSA Authentication Manager 6.1 Patch 2 ? Linux

RSA Authentication Manager 6.1 Patch 2 ? Solaris

RSA Authentication Manager 6.1 Patch 2 - Windows 2000 & 2003

 

** Customers who have purchased an RSA SecurID Appliance (version 1.0 or 2.0) should download and apply the RSA SecurID Appliance 2.0.2 Upgrade Kit.

 

IMPORTANT: Please read patch or upgrade kit documentation before installing the software.

Legacy Article IDa38280

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