000011841 - Unable to get a successful connection from the RKM Java client to the RKM Server

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000011841
Applies ToRSA Key Manager Java client 2.5
IssueCan NOT load certificate from credential file, testdata/sample_server.pem. The data in the file may have been corrupted.
CauseThe file containing the server certificate is not a root CA
ResolutionVerify the client configuration. Look at the value of the parameter pki.server_keystore_file. This should point to a Root CA certificate. If you rename the .pem file to a .cer extension, double-click on it in Windows, and you should see that the "Issued To" and "Issued By" has the same value. If it does not, this is not a Root CA Certificate.
Legacy Article IDa47035