000012025 - Error 'Bad Gateway' when accessing the appliance URLs

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012025
Applies ToRSA Key Manager Appliance 2.7.x
RSA Data Protection Manager Appliance 3.x
IssueError "Bad Gateway" when accessing the appliance URLs
Bad Gateway - The proxy server received an invalid response from an upstream server.
CauseDisks full
Invalid httpd.conf configuration
Resolution

This issue can be caused by an invalid httpd.conf configuration. Please contact RSA Customer Support and mention KMA-1184.

It can also be caused by disk usage being full. Verify if the disks are not 100% by running "df -h" as root. If full, contact RSA Support to get help on cleaning up the disks.

NotesKMA-1184
KMA-2462
Legacy Article IDa59370

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