000011958 - Session ID error after calling update request

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011958
Applies To The updateUser method updates the user?s profile, including any Site-to-User and credential information.The authenticate method verifies a user using one or more credentials. 

You can update the binding type to NONE or HARD_BIND.HARD_BIND indicates the device token is bound to the user?s device.

Authenticate call is placed to a authenticate the users. Once successful the response would be as SUCCESS. Now a request to bind the device can be sent through the update user SOAP call to HARD_BIND the device.

The authenticate response does not return any session ID .

A session  is no longer valid after a  successful authenticate.

If you are going to send a separate bind request there is no need to supply a sessionid.So in order to avoid such error it is suggested to remove the session id from the SOAP request.
IssueError occurs  on the HARD bind update user call when a valid session ID is passed based on the response form the authenticate call.
Legacy Article IDa45486