Change to Self Service Console 'Request New Account' where the option 'I already have a UserID and Password' is set to TRUE or SELECTED by default.
Self Service Console log on with a AD user fails and the Authentication log says "Principal not found."
Authentication log says Principal not found
Duplicate user account created when users "Request a New Account and Token" from Self Service
Work around: Request a new account and SecurID token? link
|Notes||Request for Enhancement: AM-17898 RFE Deafult 'I already have a UserID and Password' on Self service Request New Account to be selected|
|Legacy Article ID||a53052|