000023652 - Using Remote Administration

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000023652
Applies ToRemote Administration
Microsoft Windows
IssueUsing Remote Administration
error adding services during installation
Remote Admin unable to connect
ResolutionCheck the services file in WINDOWS\system32\drivers\etc and ensure that there is not an EOF character (i.e ^Z) present before the list of RSA services (securid*, sd*).
Legacy Article IDa34808

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