000012490 - CA node not able to start the cluster service

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012490
Applies To<script language="javascript"> var g_bPageIsLoaded = false; window.onload = OnLoad; function OnLoad() { g_bPageIsLoaded = true; } </script>enVision 3.7, 4.0
IssueBring the cluster service up for this CA node
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CA node not able to start the cluster service. In the D-Srv system log, you are seeing logs like:

Event ID 1108: "The join of node <nodename> to the server cluster timed out and was aborted"

Cause<script language="javascript"> var g_bPageIsLoaded = false; window.onload = OnLoad; function OnLoad() { g_bPageIsLoaded = true; } </script>One of the reason is due to a faulty port on the internal switch for the SWITCH network. The SWITCH network is by default set at 1Gbps, however, if you are seeing at 100Mbps on this faulty node or a mismatch to other nodes on the site, then you will have problems starting the service
Resolution<script language="javascript"> var g_bPageIsLoaded = false; window.onload = OnLoad; function OnLoad() { g_bPageIsLoaded = true; } </script>Try to use another port to connect this node to the SWITCH network, ensure all the nodes on the SWITCH network is running on the same speed
Legacy Article IDa50504

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