000012103 - enVision VACollector collecting report from Qualys fails with HttpsendRequest failed: 12029

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012103
Applies To%NIC-6-305733: VACollector, VACollector, -, -, -, -, Detail: 3440: 4AA442BB537E49D49F8F8F98641A6654: qualysguard.qualys.com: Error: HttpSendRequest failed: 12029
Qualys Qualysguard
Cause12029 is an http message indicating Internet Explorer cannot check a revocation list (possibly due to a port being blocked or some other configuration)
ResolutionLog into the LC as NIC_SYSTEM, change that IE setting as so:

In Internet Explorer go to Tools>Internet Options>Advanced and uncheck the "Check for server certificate revocation" option. This will suppress revocation checking, as a workaround.
Legacy Article IDa58536