000012101 - How To Shut Down The Envision Nodes In A Distributed Site

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012101
Applies ToEnVision 4.0.0, 4.1.0
EnVision LS Configuration
NAS
IssueHow To Shut Down The Envision Nodes In A Distributed Site
ResolutionTo prevent log loss from any EnVision collectors or the inability for NIC Packager service to save logs to external storage such as a NAS, the following order is the preferred order of shutdown and startup of a EnVision LS Configuration:

Please note that all EnVision appliances are shutdown by shutting down Windows OS directly on the box itself or from a Remote Desktop console.

Shutdown Order

-  All RC's
-  All Local Collectors
-  A-SRV
-  D-SRV
-  NAS

Startup Order

-  NAS
-  D-SRV
-  A-SRV
-  All Local Collectors
-  All RC's

Legacy Article IDa55926

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