000012068 - Event ID 3299 from Apache Service - RSA DLP

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012068
Applies ToRSA Data Loss Prevention (DLP)
IssueEvent ID 3299 from Apache Service
Disabled use of AcceptEx() WinSock2 API
CauseThe apache error is benign. There is a setting in the httpd.conf (in the Program Files (x86)\RSA\EndpointCoordinator\Apache\conf folder):

Win32DisableAcceptEx

In some cases, for customers, commenting this setting resolved the error.  This is a risk as AcceptEx is more prone to problems due to virus scanners etc. that may interfere. Since this is a low volume apache server the performance benefits aren?t worthwhile.

Legacy Article IDa65809

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