000020663 - VBScript error in Internet Explorer browser while using Keon Certificate Authority

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000020663
Applies ToKeon Certificate Authority 6.0.2
Keon Registration Authority 6.0.2
Microsoft Internet Explorer 6.0
IssueVBScript error in Internet Explorer browser while using Keon Certificate Authority
VBScript error:
VBScript: Certificate request
No certificate request was made
If you don't know what caused this, please contact RSA Security Technical Support by sending an email to support@rsasecurity.com. Please indicate the version of the Microsoft Internet Explorer browser you are using, and the information you've entered.
CauseReleased versions of KCA prior to 6.5 are not compatible with the Microsoft Security Fix
ResolutionTo correct this issue, visit RSA SecurCare Online's Downloads section to get the latest patch for Keon Certificate Authority.
WorkaroundApplied Microsoft Security Fix Q323172
Legacy Article IDa17953