000025143 - Using netstat -an ' find '54321' and port 54321 is in a time wait state

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000025143
Applies ToRSA SecurID Web Express 1.2
No errors on startup of RSA SecurID Web Express Service
IssueUsing netstat -an | find "54321"  and port 54321 is in a time wait state
RSA SecurID Web Express 1.2 fails to connect to RSA ACE/Server
CauseRSA ACE/Server was stopped/started and Web Express was restarted before port 54321 was released
ResolutionTo correct this issue, stop the RSA SecurID Web Express server, wait until the 54321 port closes out (or reboot), and restart the Web Express service.
Legacy Article IDa19861