000015344 - VMware View Client 4.6 and LAC Agent on same machine

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000015344
Applies ToWindows 2008 R2 Server
RSA Authentication Manager 7.1
RSA Authentication Manager 6.1.2
VMware View Client 4.6
RSA Authentication Agent for Windows 7.0.2

To configure VMware View Client 4.6 for dual factor SecurID Authentication:

  • Run the VMware View Management Console
  • Select View Configuration
  • Select the VMware View connection server from the right pane
  • Select Edit
  • Select the Authentication Tab
  • Enable RSA SecurID 2-Factor Authentication
  • upload the sdconf.rec file
  • Node Secret should be cleared from this interface, when necessary, not just deleted from \WINDOWS\System32. VMWare View will cache it and clearing it from here clears cache.
  • You can also chose to "Enforce SecurID and Windows user name matching" from this interface. By default this is not enforced
IssueCustomers wish to configure their VMware view Conneciton Server and RSA Authenticaiton Local Authentication Agent, on the same box, for dual factor SecurID authentication.
Upon completing the configuration of SecurID 2-Factor for VMware View Client successful authentications are acheived through the client. Authentications from RSA Local Authentication Client fail with error message that node secret is cleared on agent host but not on server.
ResolutionCopy the file \WINDOWS\System32\securid to \Program Files\Common Files\RSA Shared\Auth Data
Legacy Article IDa56718

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