000015207 - Visualize does not bring up all images from a collection in RSA NetWitness Informer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000015207
Applies ToRSA NetWitness NextGen
RSA NetWitness Informer
RSA NetWitness Informer 2.0.5.2 and above
IssueVisualize does not bring up all images from a collection in RSA NetWitness Informer.
Resolution

This issue occurs for one of the following reasons:

  • There is a session limit of 10,000 for all Visualize collections.  If you are trying to bring up a collection with more than 10,000 sessions it will automatically be cancelled.
  • Visual images have to be equal to or larger than 256X256.  Any images that do not meet that criteria are omitted from results.
Legacy Article IDa58777

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