000011789 - How to enable full debug WinSSHD

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011789
Applies ToenVision
IssueTo enable full debug within WinSSHD
Remote Collector is not forwarding logs
Resolution

Debugging must be performed on the D-Srv.

Login to the D-Srv

Click Start > Programs > Administrative Tools > WinSSHD Control Panel
Click Setting > Edit/view setting
Expand Server, click Logging, check Log to textual log file box. Select logging level to ?Errors, Warnings, Info, Trace, Dump?
Click OK. Click Close.
Restart winsshd service.
A new folder called Logs will be created under e:\nic\version\node\winsshd.

Login to the RC and stop the Scheduler then check and kill any forwarder processes within task manager.

Then still on the RC, open cmd prompt and run pi_ls_forwarder -v from the envision \bin directory, let it run for a few minutes, stop it.

Then start the Scheduler service back up.

The log file will reside under e:\nic\version\node\winsshd\Logs folder.

Legacy Article IDa47959

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