000011763 - DLP Installation fails with default port 80 in use error message for PoC or Test Environment

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011763
Applies ToRSA DLP Datacenter 8.x, 9.x
Microsoft Windows 2008
RSA Data Loss Prevention 8.x, 9.x
IssueDLP Installation fails with default port 80 in use error message

When installing DLP an error may occur that port 80 is in use.  The most likely cause of this is that there is already a webserver instance running on the system where the DLP installation is being performed.

It is documented that DLP Jetty webser should be the only webserver instance running on a DLP installation.

If customer is installing on a test environment the following should be followed to get around port 80 in use. 

Instructions on how to change default port for Jetty :

1. Stop EM service

2. Open C:\Program Files\RSA\Enterprise Manager\etc\tem-jetty.xml file.

find following XML node:

<Set name="port">

<SystemProperty name="jetty.port" default="80" />

</Set>

change default value from 80 to other available port..

3. save changes

4. start service.

Legacy Article IDa51901

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